Product: Parts Train Shipping Service Clear all filters (13 of 13 reviews match)
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Complete waste of my time I ordered a part on the 14th ok parts train has one in stock should receive in a couple business days. I check on the 18th still no shipping tracking so I call. I’m assured it will be in the mail on the 22nd from the manufacturer. Ok not...
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1.0
Product
Parts Train Shipping Service
#1261056
So far not so good, called ,placed my order everything was in stock, next day order was not shipped yet and i got a out of stock email for the front pair of splash guards ok ,so i called customer service told them just to delete the order for the back guards and i...
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1.9
Product
Parts Train Shipping Service
#1184916
Just wanted to let everybody know to stay away from an online company called Partstrain.com .I ordered parts from them online and I went through a thorough line of questions to make sure that the parts are for the right vehicle I answered all their questions and it...
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1.4
Product
Parts Train Shipping Service
I didn't like
  • Customer service
  • Custmer service
#1086796
I recently ordered a part from an online retailer, Parts Train http://www.partstrain.com/, paid the listed price for an item they showed as having in stock. Two days later they call me up saying that they do not in fact have the part I ordered in stock and would have...
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Product
Parts Train Shipping Service
#1082277
I usually research companies before I buy online but I did not with Parts Train. The customer service must be in India by the accent I heard from the person I spoke with. I will never buy from them ever again. I ended up keeping the wrong parts because the frustration...
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Product
Parts Train Shipping Service
I didn't like
  • Product and customer service
#1023133

Ordered a door handle through Parts Train two weeks ago. Tracked with shipping info and package was sent back to Parts Train my having never received it. My e-mail confirmation had the correct address after I placed the order. Called company and asked for part again....
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1.0
Product
Parts Train Shipping Service
#903707
I needed a weatherstrip kit for my chevy van.. I ordered ONLY the passenger/driver door, & the side sliding door. The guy on the phone was super helpful & made sure of what i was ordering by asking several times and repeating what parts i needed. i didnt think there...
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Product
Parts Train Shipping Service
#903016
I ordered 2 catalytic converters on May 9th.One was shipped that week and I had it by Friday. The other one I kept calling about and was told it would ship later in the day. This is what I was told on Thursday and Friday. When I called Saturday, I could not get a...
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Product
Parts Train Shipping Service
#855510
SENT WRONG PARTS THAT THEY LOOKED UP REFUSED TO SEND CALL TAG CALLED SEVERAL TIMES AND HAD AT LEAST 17 EMAILS.NOW THEY ARE LYING AND SAY I PICKED THE WRONG PARTS. I COULD NOT FIND THE PARTS ON THEIR WEBSITE SO I CALLED THEM AND THEY SAID THEY HAD THE RIGHT PARTS. THEY...
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1.0
Product
Parts Train Shipping Service
I didn't like
  • Customer service
#854350
I received an email stating that my order for my dash cover was not shipped because they have to call my credit card company. Partstrain.com is located in California but this call came from Chicago. This threw up a red flag. Then the lady on the phone who could barely...
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Product
Parts Train Shipping Service
I didn't like
  • Custmer service
  • Shipping
  • Credit card issues
#682892